AI agents that automate WhatsApp
Turn WhatsApp into a front desk that never sleeps. We build AI agents that answer, qualify, and route conversations on the channel your customers already use.
The problem
WhatsApp is where customers actually message you, but staffing it around the clock isn't realistic, and rule-based bots break the moment a question goes off-script. Leads wait, and conversations slip through the cracks.
Our approach
We build AI agents that hold natural WhatsApp conversations, answer accurately from your real data, and hand off to a person when they should. They run on automation we have built and tested ourselves with OpenClaw, our own WhatsApp tooling.
What we deliver
- Natural-language WhatsApp conversation handling
- Lead qualification and routing
- Retrieval grounding for accurate answers
- Human handoff and escalation
- Business-hours or 24/7 coverage
How a WhatsApp agent handles a chat
Each message goes to the agent, which answers from your real data. If it can resolve the request it replies, qualifies, or routes. If not, it hands off cleanly to a person.
- 01
Message arrives
A customer messages you on WhatsApp.
- 02
Agent reads and grounds
It answers from your real data, not a fixed script.
- WhatsApp Business API
- Your data / RAG
- 03
Resolve or escalate
The agent acts when it can, and hands off when it should.
Yes Reply, qualify, routeNo Hand off to a person
Use cases
OpenClaw: WhatsApp chatbot automation (built in-house)
We built OpenClaw, our own system for automating WhatsApp chatbots from end to end. It is tooling we run ourselves, so we ship WhatsApp agents on proven foundations instead of a first attempt.
Proven in-house before it ever touches your customers.
Questions, answered
Can an AI agent run on WhatsApp?
Yes. With the WhatsApp Business API, an AI agent can hold natural conversations, answer from your real data, qualify leads, and hand off to a person when needed, all on the channel customers already use.
How is this different from a rule-based WhatsApp bot?
Rule-based bots follow fixed scripts and break on anything unexpected. An AI agent understands what the person means, answers flexibly from your data, and escalates gracefully instead of hitting a dead end.
